Privacy Statement Effective as of September 2015
AEGLE Palette LLC (“AEGLE Palette” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes AEGLE Palette’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by AEGLE Palette (the “Services”).
1. Web Sites Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement, including aeglepalette.com.
2. Information Collected
When expressing an interest in obtaining additional information about the Services or registering to use the Services, AEGLE Palette requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, AEGLE Palette may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). AEGLE Palette may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About AEGLE Palette Customers”. As you navigate the Company’s Web sites, AEGLE Palette may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). See below regarding our policies concerning your personal health information that we may collect from you.
3. Use of Information Collected
The Company uses Data About AEGLE Palette Customers to perform the services requested. The Company may also use Data About AEGLE Palette Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events. AEGLE Palette uses credit card information solely to check the financial qualifications and collect payment from prospective Customers.
AEGLE Palette uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About AEGLE Palette Customers to provide personalized information about the Company.
4. Web Site Navigational
Cookies, Web Beacons and IP Addresses:
AEGLE Palette uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Web sites and how this information may be used.
Type of Cookies Description Managing Settings:
These cookies collect information about how Visitors use our Web site, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s Web site functions and performs. From time-to-time, AEGLE Palette engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. AEGLE Palette may also utilize Flash cookies for these purposes.
Functionality cookies allow the Company’s Web sites to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of AEGLE Palette’s Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. AEGLE Palette uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites to personalize your visit. You may opt out of functionality cookies using your browser settings. Note that opting out may impact the functionality you receive when visiting AEGLE Palette.
Targeting or Advertising cookies:
AEGLE Palette uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, AEGLE Palette may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. AEGLE Palette uses Web beacons to operate and improve the Company’s Web sites and email communications.
When you visit AEGLE Palette’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, AEGLE Palette uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. AEGLE Palette also collects IP addresses from Customers whey they log into the Services as part of the Company’s security features.
5. Public Forums, Refer a Friend, and Customer Testimonials
AEGLE Palette may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. AEGLE Palette is not responsible for the personal information you choose to submit in these forums. Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. AEGLE Palette will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. AEGLE Palette does not store this information. AEGLE Palette posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. AEGLE Palette obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
AEGLE Palette may share Data About AEGLE Palette Customers with the Company’s contracted service providers so that these service providers can provide services on our behalf. AEGLE Palette may also share Data About AEGLE Palette Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this Privacy Statement, AEGLE Palette does not share, sell, rent, or trade any information with third parties for their promotional purposes.
From time to time, AEGLE Palette may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from AEGLE Palette, the Company may share Data About AEGLE Palette Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). AEGLE Palette does not control our business partners’ use of the Data About AEGLE Palette Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Billing: AEGLE Palette uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf. Compelled Disclosure: AEGLE Palette reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. International Transfer of Information Collected
To facilitate AEGLE Palette’s global operations, the Company may transfer and access Data About AEGLE Palette Customers from around the world, including the United States. This Privacy Statement shall apply even if AEGLE Palette transfers Data About AEGLE Palette to other countries.
8. Communications Preferences
AEGLE Palette offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking here or by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to contact@AEGLEPalette.com. Customers cannot opt out of receiving transactional emails related to their account with AEGLE Palette or the Services.
9. Correcting and Updating Your Information
Customers may update or change their registration information by editing their user or company record. To update a user profile, please login to AEGLE Palette.com with your AEGLE Palette Store username and password. To update Billing Information, have your email or registration information deleted, discontinue your account or have information you maintained in the Services returned to you, please email contact@AEGLEPalette.com. Requests to access, change, or delete your information will be handled within 30 days.
10. Customer Data
AEGLE Palette Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). AEGLE Palette will not review, share, distribute, or reference any such Customer Data except as provided in the AEGLE Palette Terms of Service, or as may be required by law. In accordance with the AEGLE Palette Terms of Service, AEGLE Palette may compile statistical and other information related to the performance, operation and use of the Services, including pricing plans, and use data from the Services in aggregated form for security and operations management, to create statistical analyses, and for research and development, marketing and promotional purposes (collectively, “Service Analyses”). AEGLE Palette may make Service Analyses publicly available, however, Service Analyses will not incorporate your Customer Data in a form that could serve to identify you or any individual. In addition, AEGLE Palette may access Customer Data for the purpose of providing the Services, preventing or addressing service or technical problems at a Customer’s request in connection with customer support matters, or as may be required by law.
11. Personal Health Information
AEGLE Palette is required by law to protect the privacy of your PHI or Protected Health Information. We are also required to provide you with this notice, which explains how we may use your PHI and when we can disclose that information to others. PHI means any information AEGLE Palette maintains that reasonably can be used to identify you and that relates to your physical or mental health condition, the provision of health care to you, or the payment for such health care. We will comply with the requirements of applicable privacy laws related to notifying you in the event of a breach of your health information. Except as otherwise provided herein, AEGLE Palette only collects PHI that you provide voluntarily through the Website, App, the Service or to an employee, representative or agent of AEGLE Palette or its affiliates. Some examples of times when AEGLE Palette collects PHI include when you:
• Create a user account.
• Transmit PHI through the Service.
• Provide to your health care provider and such provider inputs such information via the Service.
• Otherwise directly provide AEGLE Palette with PHI.
How does AEGLE Palette use your PHI?
AEGLE Palette uses your PHI for the following purposes:
• To respond to your emails or inquiries sent to AEGLE Palette, its representatives, agents, or employees.
• To conduct a transaction that you have authorized, such as the transfer of funds in connection with a subscription to the Service.
• To provide you with information about AEGLE Palette and its products and services.
• To provide your health care provider with access to your PHI via the Service.
In addition, AEGLE Palette may hire other companies to perform services on its behalf such as operating certain aspects of the Website or the Service or sending you email. These other companies may be supplied with or have access to your PHI for the sole purpose of providing these services to AEGLE Palette or on AEGLE Palette’s behalf. We require these companies to protect and safeguard your PHI to the same extent as we do. How does AEGLE Palette disclose your PHI? Because we are a business associate of a number of health care providers, we are required to comply with many of the privacy and security requirements of the Health Insurance Portability and Accountability Act of 1996, as amended, (“HIPAA”). We protect your PHI as required by HIPAA and will only disclose PHI in one of the following situations:
• We receive your prior authorization.
• We are required by law to disclose the information.
• The disclosure is permitted by HIPAA.
AEGLE Palette uses a combination of firewall barriers, data encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect your Personal Information, Account Information and our system’s security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. AEGLE Palette also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. AEGLE Palette also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their AEGLE Palette usernames and passwords.
13. Changes to this Privacy Statement
AEGLE Palette reserves the right to change this Privacy Statement. AEGLE Palette will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least 30 business days prior to the change taking effect.
14. Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to AEGLE Palette Privacy by mailing AEGLE Palette: P.O. Box 3051, Shawnee KS 66203